Where does cobby store our data and how does it work?
Three basic areas are involved in the way cobby works:
- the cobby extension in your Magento store
- our cobby service
- the Excel add-in
The cobby extension in your Magento store handles all interactions between the cobby service and Magento. It notifies the cobby service about changes in Magento. The second task is to process changes to your Magento product information from the cobby service.
Mainly for performance reasons, the cobby service keeps a copy of your product data. Its job is to process and forward all changes from Magento and Excel. It provides push notifications for all active Excel clients. Whenever a change is made in Magento or Excel to the product information, it sets up a differential and then transmits only the smallest necessary change. This significantly reduces traffic and maximizes performance on both sides. This way, multiple users can work with the same product information at the same time. Besides the Magento product information, it includes presets and rules that determine how you work with your data.
The Excel add-in allows you to view and interact with the product data in real time. It comes with all the editors to work with your product attributes such as categories, images, WYSIWYG, custom options, etc. The data you see in Excel is provided by our cobby service. Changes you make to the data are sent back to the cobby service.
The connections between all parties are encrypted via https. All our servers are hosted in the EU, no data is shared with third parties.
The communication between Magento and cobby is authenticated via the Magento web service interface and uses Magento's integrated role system.