How to Change Your Email Address

Update the email address associated with your cobby workspace account.

Prerequisites

• Access to your new email address
• Workspace owner or admin access
• New email must be registered with cobby

Steps

1. Log in to the cobby portal at app.cobby.io.

2. Go to Settings → Users.

   

3. Enter your new email address in the input field.

   

4. Click Add.

Result: Your new email address appears in the user list.

5. Remove your old email address by clicking the trash can icon next to it.

   

6. Click Remove to confirm.

   

Result: Your account now uses the new email address.

Common Issues

Error when adding new email?

• Register the new email address at app.cobby.io first
• The email may already be in use in another workspace

Need to transfer ownership?

• If you have owner permissions, transfer ownership to the new email before removing the old one
• See How to Manage User Permissions

Locked out of your account?

• Contact support at support@cobby.io if you cannot access either email address

Related Tasks

• How to Invite Team Members
• How to Manage User Permissions