Skip to main content

How to Fix cobby Not Showing in Excel

This guide helps you make cobby visible in Excel when it doesn't appear after installation.

Symptoms​

  • cobby has been installed but does not appear in Excel
  • The cobby tab is missing from the Excel ribbon menu bar
  • Excel starts normally but without the cobby add-in

Prerequisites​

  • cobby is installed on your computer
  • You have Excel running
  • Administrative access to modify Excel settings

Step-by-Step Solutions​

Solution 1: Restart Excel​

  1. Close all Excel windows completely
  2. Start Excel again
  3. Check if the cobby ribbon tab appears in the menu bar

Expected result: cobby should appear as a new tab in the Excel ribbon.

If cobby still doesn't appear, continue to Solution 2.

Solution 2: Restart Your Computer​

  1. Save all your work and close all applications
  2. Restart your computer
  3. Open Excel
  4. Check if the cobby ribbon tab appears

Expected result: cobby should appear after the system restart.

If cobby still doesn't appear, continue to Solution 3.

Solution 3: Enable cobby in COM Add-ins​

Excel may have disabled cobby if it crashed previously. Re-enable it manually:

  1. Open Excel and click File in the menu bar
  2. Click Options and navigate to Add-Ins
  3. At the bottom, click Manage, select COM Add-ins from the dropdown
  4. Click Go

Excel Add-ins settings

  1. Check the box next to cobby in the add-ins list
  2. Click OK

Enable cobby in COM Add-ins

  1. Restart Excel

Expected result: cobby should now appear in the Excel ribbon.

If cobby still doesn't appear, continue with these additional steps:

  1. Navigate to File > Options > Add-Ins again
  2. Click Manage, select Excel Add-Ins from the dropdown
  3. Click Go

Excel Add-ins management

  1. Enable Cobby.ExcelHelper or Cobby.ExcelHelper addin64 (depending on your Excel version)

Enable Cobby.ExcelHelper

  1. Click OK and restart Excel

Expected result: cobby should now appear in the Excel ribbon.

Solution 4: Check Disabled Items​

Check if Excel has disabled cobby:

  1. Open Excel and click File in the menu bar
  2. Click Options and navigate to Add-Ins
  3. At the bottom, click Manage, select Disabled Items from the dropdown
  4. Click Go

Check disabled items

  1. If cobby appears in the disabled items list, select it
  2. Click Enable
  3. Restart Excel

Expected result: cobby should now appear in the Excel ribbon.

Still Having Issues?​

If none of these solutions work:

  • Verify that cobby is properly installed by checking your installed programs
  • Try reinstalling cobby
  • Contact cobby support at info@cobby.io with details about your Excel version and operating system