Troubleshooting
Step-by-step guides to diagnose and fix common cobby issues.
Connection and Installation Issues
- Fix Connection Issues - Resolve SSL/TLS connection problems
- Fix Secure Connection Errors - Troubleshoot HTTPS security errors
Excel Add-in Issues
- Fix cobby Not Showing in Excel - Resolve add-in visibility problems
- Fix Excel Add-in Not Showing - Troubleshoot add-in loading issues
- Fix Excel Settings Issues - Resolve configuration problems
Data Synchronization Issues
- Fix Frontend Sync Issues - Resolve storefront data sync problems
- Fix Missing Products - Troubleshoot product visibility issues
- Fix Missing Attributes - Resolve attribute synchronization problems
- Fix Slow Product Saving - Improve product save performance
User Interface Issues
- Fix Empty Category Pane - Resolve category tree display problems
Related Resources
- Error Codes Reference - Complete list of error codes and their solutions
- Installation Troubleshooting - Installation-specific issues